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survey:index [2006/12/05 13:43]
serge.aumont@cru.fr
survey:index [2006/12/07 11:57] (current)
virginie.paitrault@cru.fr
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 ======= Survey results for Sympa usages ====== ======= Survey results for Sympa usages ======
  
-During ​november ​2006, we ask to sympa users to answer a survey because, as project ​leader, we need to have a good view of who is using Sympa and what are the usage of this application ​and what should ​we focus on.+During ​November ​2006, we asked Sympa users to answer a survey because, as project ​leaders, we need to have a good overview ​of who is using Sympawhat are the usages ​of the software ​and what we should ​focus on.
  
-Many thanks those of you who answer.+Many thanks ​to those who answered.
  
 <note warning> <note warning>
-126 users answers to this survey. We known the polled a cross-section of the Sympa users may not reflex ​perfectly the real profile of the total population.+129 users answered ​this survey. We know that the poll may not reflect ​perfectly the real profile of the total population.
 </​note>​ </​note>​
  
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 {{:​survey:​users-institution.png|:​survey:​users-institution.png}} {{:​survey:​users-institution.png|:​survey:​users-institution.png}}
  
-===== How long are you using Sympa =====+===== For how long have you been using Sympa =====
  
-^   How long are you using Sympa  ^^+^   For how long have you been using Sympa  ^^
 |less than 1 year (1) |19.05%| |less than 1 year (1) |19.05%|
 |1 to 2 years |15.08%| |1 to 2 years |15.08%|
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 |No answer|3.17%| |No answer|3.17%|
  
-We were surprised that nobody uses the CVS version. 2/3 of the installed versions are 5.X but there are still many old versions running. Most are installed from tarball (including some home made .deb orb .rpm). Binaries distribution seems marginal unless for debian. We really need better package. We will not procude them ourself. Contributors are welcome !+We were surprised that nobody uses the CVS version. 2/3 of the installed versions are 5.X but there are still many old versions running. Most are installed from tarball (including some home made .deb orb .rpm). Binaries distribution seems marginal unless for debian. We really need better package. We will not procude them ourselves. Contributors are welcome!
  
 ===== Operating system used ===== ===== Operating system used =====
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 |other|1.59%| |other|1.59%|
  
 +===== Why did you choose Sympa? =====
  
- +The reasons why Sympa is chosen ​are mainly: 
-===== Why did you choose sympa ? ===== +  * because of its rich web interface
- +
-The reasons why Sympa is choosen ​are mainly : +
-  * because of it'​s ​rich web interface+
   * because of LDAP integration (mainly authentication)   * because of LDAP integration (mainly authentication)
   * because of internationalization   * because of internationalization
   * because it is much more better than mailman, majordomo or listserv   * because it is much more better than mailman, majordomo or listserv
-  * because of external data source as definition of subscribers set+  * because of external data sources to build list members
   * because of S/MIME integration   * because of S/MIME integration
-  * because of virtual ​host support+  * because of virtual ​hosting ​support
  
-Of course we would like also to known "whay you did **not** choose Sympa but unfortunitly ​this question can't be part of such survey.+Of course we would like also to known "why you did **not** choose Sympa but unfortunately ​this question can't be part of such survey.
  
 ===== Service size ===== ===== Service size =====
  
-^          ^  number of lists ^  number of virtual robots ^  ​bigest ​lists ^  numbers of registred ​subscribers ^ +^          ^  number of lists ^  number of virtual robots ^  ​biggest ​lists ^  numbers of registered ​subscribers ^ 
 ^  average | 739|  4.5|  12.672| ​ 58.882| ^  average | 739|  4.5|  12.672| ​ 58.882|
 ^  max     | 24.000| ​ 235|  200.000| ​ 430.000| ^  max     | 24.000| ​ 235|  200.000| ​ 430.000|
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 Great ! Nobody seems to use the old file style backend which is not supported anymore without big bugs. The other new information is that MySQL and postgrSQL are the main. Great ! Nobody seems to use the old file style backend which is not supported anymore without big bugs. The other new information is that MySQL and postgrSQL are the main.
  
-===== Are you running one sympa service with different servers ? ===== 
  
-A very poor number of users uses more than one server ​in order to provide Sympa services. ​Thoses ​who are doing this does it for shigh-availability and security issues ; only one does it for load balancing. ​This mean that it is raisonnable to run a list server ​on single server. ​Sympa does not consume so much server ​ressources.+===== Are you running one Sympa service with different servers ? ===== 
 + 
 +Very few users use more than one server to provide Sympa services. ​Those who do aim at high-availability and security issues; only one does it for load balancing. ​Does this mean that only one server ​for Sympa service is reasonable because ​Sympa does not consume so much server ​resources, or does this mean it is difficult to install Sympa on a load balancing environment?​ 
 + 
 +===== How Sympa various features are used ? ===== 
 + 
 +| customized templates | 76% | | 
 +| customized authorization scenario | 58% | | 
 +| X509 features | 14% | both S/MIME signature verification and https user auth for 70% | 
 +| LDAP authentication | 48% | | 
 +| using SSO | 19% | SSO type in use is mainly CAS but Shibb is also significant | 
 +| list member automatic includes | 60% |  | 
 + 
 + 
 + 
 +===== What of the project should be enhanced? ===== 
 + 
 +Quite difficult to present a synthetic view off answers. Only a few answers where convergent:​ 
 +  * **perf** 
 +  * **debian package need to be upgraded**  
 +  * **make a better user documentation** (5.3 will include a great surprise for all of you).  
 +  * usability 
 +  * versioning and upgrade process 
 +  * more soap features 
 +  * statistics 
 +  * alternative emails etc.
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